Introduction to NGO Management

Explore the multifaceted world of NGOs, understanding their operations, strategic management, communication skills, and technological applications to enhance their impact on social issues and development.

Introduction to NGO Management

1 NGO- An Introduction

  1. Concepts & Functions of NGOs
  2. Definition of NGOs
  3. Historical Context and Government Recognition of NGOs
  4. Types of NGOs
  5. Working of NGOs

2 NGO Environment

  1. The Environment: Constituents and Impacts
  2. PESTLE Framework
  3. The Social Environment
  4. The Economic Environment
  5. Political and Legal Environment
  6. Technological Environment

3 Issues in NGO Management

  1. Understanding the Context
  2. Aid to Development
  3. Poverty and Development
  4. Poverty and Exploitation
  5. Poverty and Vulnerability
  6. Poverty and Powerlessness
  7. Dependency to Sustainability
  8. Development Indicators

4 Problem Identification

  1. Problem Identification
  2. Problems of NGOs
  3. Strengthening Voluntary Efforts
  4. Managing People
  5. Governance
  6. Governance and Management
  7. Need for Good Governance for NGOs
  8. Ethical Challenges
  9. Leadership
  10. Need for Leadership with Values

5 Elements of Strategy

  1. Understanding Your Organization
  2. Organization Development
  3. Strategy and Planning
  4. Strategy in the Management World
  5. Elements of a Strategic Plan
  6. Core Values
  7. Strategic Goals

6 SWOT Analysis

  1. SWOT Analysis
  2. Meaning of Strengths and Weaknesses
  3. Criteria for Determining Strengths and Weaknesses
  4. Measuring Strengths and Weaknesses
  5. Alternative Formats to Analyze Strengths and Weaknesses
  6. Identifying the Strengths and Weaknesses
  7. Matching Strengths and Weaknesses
  8. The Concept of Synergy

7 Process of Management

  1. Planning
  2. Organizing
  3. Delegating
  4. Controlling or Coordinating
  5. Core Competency and Capacity Building

8 Importance and Scope of Communication Skills

  1. Defining Human Communication
  2. Models of Communication
  3. Principles of Communication
  4. Communication Skills: Managing Verbal Messages
  5. Communication Skills: The Non-Verbal Message
  6. Importance of Feedback
  7. Barriers to Effective Communication

9 Interpersonal and Group Communication

  1. Interpersonal Communication
  2. Group Communication
  3. Structured Interpersonal Communication – The Interview
  4. Group Dynamics
  5. Characteristics of Effective Groups

10 IT and Web Application

  1. Definitions
  2. History of Computers
  3. Using Information Technology
  4. Radio
  5. Mobile Phones

11 Reporting

  1. General Guidelines in Preparing Reports
  2. Procedure of Reporting
  3. Stages in Reporting
  4. Long Reports
  5. Short Reports